We'd like our clients to rate "Omotenacism is the best choice".
Strengthen Leadership Communication
- Leadership Management
- Empathy & Approval Enhancement Training
- Female Career Leadership Development Training
- OJT Trainer / Mentor Nurturing Training
- Cross Cultural Communication Training
Business Manner / Customer Satisfaction Enhancement
- Hospitality mind Nurturing Training
- Training on Improving Impression
- Customer Service / Sales Force Enhancement Training
- Business Manner / New Recruit Training
- Mystery Shopper Investigation
Enhancing an Individual's Competence by Business Coaching
- 1 on 1 CoachingPromote personal transformation and support to achieve goals through a face-to-face coaching
- Group CoachingSolve an organization's issues through facilitation
- Career Support CoachingHelp identify challenges in order to attain your goals, set your vision through 60-minutes coaching sessions and web follow-up checklists.
Examples of Our Training Program
* A program will be customised to your company's current needs.
Leadership by Empathy and Approval
AimTo build a team where everyone can participate actively and at ease.
Leadership is an Influence
- What is leadership for the future
- Authority and power
Skills of a Leader to Nurture a Team
- Servant leadership and secure base leadership
- Leader's hospitality for members
Management by empathy and approval
- Understanding others' sense of value
- What is 'a currency'
- Drucker's 5 questions
Communication of a Team Which Achieves a Goal
- Understanding the members' behavioural characteristics
- Equipped with coaching skill
Define Your Behaviour
- Reflect on you own behavior "20 workplace habits that holds you back from the top"
- Feed forward
- Creating an action plan
Developing Female leadership
How women change yourself to rise up
AimTo understand female characteristics to break the 12 habitus holding you back from your next stage.
A woman's life when you live up to 100 years
- Diversity and a revolution on how to work
- Define "a purpose of life" and "motivation to work"
- Identify your own missions
Reflect on Yourself at Your Workplace
- What is expected of you?
- What are the 12 bad habits which prevent women from flourishing
- Acknowledge your habits and override them
How to be influential ! To Grow with Your Team
- Communication required at a workplace
- Exercise leadership and influence
- Secure base and servant leadership
- What you should do and stop to establish relationship with your boss, colleagues and subordinates
- Feed forward to give a push to your subordinates
- How to gain confidence
How to act
- Understanding self transformation process
- Creating self coaching sheet
- Let's make a future action plan
Impression Improvement Training
Training on improving Hospitality
To make your customers and employees happy!
AimTo enhance an impression so that others want to see you again
Check Your First Impression
- What is Omotenacism
- What is a "once in a life time meeting (Ichigo Ichie)"?
- What is a luxurious service?
Enhance Your First Impression
- welcoming your customers from bottom of your heart
- Checking with a video recording/li>
Grasp Customer's Heart with the Second Impression
- An extra word to impress your customers
- The difference between the persons customers want to meet and not.
Communications create something that can be experienced here
- Improve your skills of empathy/approval/higher perspective/observation/appreciation
- Strengthen your attentive listening skill
Commit to Your Execution
- Role play
- Creating an action plan
Cross-Cultural Communication Training
How to deal with foreign people
AimTo Improve services to foreign customers.
Cultural Difference between Japan and Foreign Countries
- Japanese sense of value and other countries' sense of value
- Difference in business practice and manners
Omotenashi to Overseas Customers
- What is expected from Japan
- Points to note(according to different countries)
- How to fill the gap of languages?
Prepare for welcoming foreign customers
- Points on "set-up" and "behaviour"
- Learn the basic handling
- Case studies and Q&A.
How you should handle such a case
- Leadership Communication Training
- 50,000yen/1 hour-
- Omotenashi/ Business Mannerism Training
- 30,000yen/1 hour-
- Coaching & Web Follow-up(Depends on the number of training and methods; face to face or tepephone, etc)
- Corporate customer150,000yen/3 months-
- Consulting / Making original program
* Quotation will be made according to your needs.
We listen to you about the challenges your business encounters,
make an analysis of the current status and suggest solutions.
We enhance the level of omotenashi in your business,
support to accomplish your vision and to strengthen your brand value.
step1Investigate the current situation to detect underlying issues.
Identify how your business should be.
step2Establish countermeasures to solve issues and suggest an original program with a method suitable for your business.
step3Support to implement the countermeasures.
step4Provide follow-ups by coaching / WEB until effectiveness takes root in the day-to-day operation.
Examples of challenges that can be solved
Through seminars, training, coaching, facilitation and consultations,
we have solved various challenges and helped our customers
to become organizations with "Omotenashi" mind.
- We want to train
leaders in our company.
- We want to raise
awareness of female employees
to train them to be managers.
- We want our employees
to be equipped with
so that they play
important roles globally.
- We want our
foreign employeesto deepen
their understanding about Japan.
- We want to improve
our brand strength.
- We want to
improve customer service
and sales to match
our leading brand image.
- We want to run
our overseas headquarters
- We want to improve
and establish a harmonious
Esthetic / cosmetic