Services | omotenacism

Enhance your brand value
with Omotenashi mind

A Japanese culture, "Omotenashi" is realized when and where a host and a guest
share a common consideration through certain forms
and models based on common rules.

"Omotenashi" is important not only at serving customers,
but in every aspect of business, and I believe that this is a critical strategy
which management in any kind of industry should take into consideration,
because "Omotenashi" is a message to your customers.

We enhance your brand value as a chosen business,
by instilling "Omotenashi" mind through seminars, training, coaching,
facilitation, and consultation.

Our Original and Unique Programs
to realize "Omotenacism"

In an organization instilled with "Omotenashi" mind, synergy is generated.
"Omotenashi" is an essential skill for business persons to be successful,
and it is the Japanese strength.
We provide our unique programs based on nurturing of this "Omotenashi" mind.

Lectures・public seminars
- How to nurture "Omotenashi" mind
- Winning a competitive battle with "Omotenacism"
- Learning leadership which penetrates overwhelming world view from luxury brands
- Personal transformation skills for women who want to step up
- A way of life and career path for women learned from Coco Chanel
and others.
Training
- Leadership training
- Train the trainer program
- Training on presentation skills
- Diversity training
- Customer sales training
- Training on mannerism for serving customers
- Business manners for foreigners
- Omotenacism for business persons
and others.
Coaching・Consultation・Others
- Recruitment consulting
- Coaching on newly appointed managers
- Brand design book production
- Development of a sales skills test
- Translation / interpreting services for training manuals
and others.

Omotenacism Solution

We listen to you about the challenges your business encounters,
make an analysis of the current status and suggest solutions.
We enhance the level of omotenashi in your business,
support to accomplish your vision and to strengthen your brand value.

step1
Investigate the current situation to detect underlying issues.
Identify how your business should be.
step2
Establish countermeasures to solve issues and suggest an original program with a method suitable for your business.
step3
Support to implement the countermeasures.
step4
Provide follow-ups by coaching / WEB until effectiveness takes root in the day-to-day operation.

Examples of challenges that can be solved

Through seminars, training, coaching, facilitation and consultations,
we have solved various challenges and helped our customers
to become organizations with "Omotenashi" mind.

We want to train
leaders in our company.
We want to raise
awareness of female employees
to train them to be managers.
We want our employees
to be equipped with
communication skills
so that they play
important roles globally.
We want our
foreign employeesto deepen
their understanding about Japan.
We want to improve
our brand strength.
We want to
improve customer service
and sales to match
our leading brand image.
We want to run
training programsin
our overseas headquarters
in Japanese.
We want to improve
internal communication
and establish a harmonious
working environment.